Data retention

We keep information only as long as needed to operate the marketplace, meet legal obligations, resolve disputes, and prevent fraud.

Some operational tables have automated cleanup jobs with documented retention windows.

Active account profile data is retained while the account remains open.

Expired sessions and unused password-reset tokens are purged by scheduled maintenance jobs.

Deactivated accounts may retain limited records needed for fraud prevention and legal compliance.

Posted tasks, offers, messages, payment choices, and reviews are retained to support hire history, trust signals, and dispute handling.

Records may remain associated with completed or assigned tasks even after account deactivation where retention is legally or operationally required.

Stripe membership and payment metadata are retained for reconciliation and support.

Stripe webhook idempotency records are cleaned up after the configured retention window.

Incident, audit, and maintenance records use retention windows documented in deploy operations guides.

Backups may persist for a limited period according to production backup policy.

You may request account deactivation or data access through support.

Some records cannot be deleted immediately where law, billing, fraud prevention, or active disputes require retention.